Industrial PC Memory Second-Source Qualification

Following supply instability from the existing supplier, a second memory source was qualified for an embedded industrial PC product line and subsequently accounted for 40% of total supply.

Industrial PC installed in a control cabinet

Application Overview

An embedded industrial PC product line operating on a fixed production plan.

Project Requirements

The original memory supply became unstable while the production schedule remained fixed.

A second source had to reproduce the behavior of the incumbent supply. The qualification standard was therefore more stringent, as downstream processes were established against the original source.

Project Configuration

DDR4 3200 16 GB SO‑DIMM.

Project configuration as recorded for this program. Current product availability is listed under Products.

Qualification & Implementation

  • Qualification conducted against the target platform rather than a reference board.
  • Measured performance compared against the incumbent supply.
  • Local engineering support established to reduce response time.

Recorded Outcomes

The second source accounted for 40% of total memory supply, with on-time delivery held at 99%.

40%
Second-source supply share
99%
On-time delivery

Key Engineering Factors

Platform Qualification

Validation conducted on the target platform, not a reference configuration.

Supply Continuity

Material supplied through the periods in which the original source was unavailable.

Local Support

Engineering support established locally for the program.