Privacy Policy
How this website handles information, and what happens to an inquiry sent through it.
Privacy Policy
This notice describes how this website handles information. It does not replace the terms of a purchase order, supply agreement or non-disclosure agreement between SIMORCHIP and a customer; where such an agreement applies, that agreement governs.
Scope
This notice applies to this website. It does not apply to documents, samples or correspondence exchanged under a separate project or purchase agreement.
Information the website collects
The website has no user accounts, no analytics service, no advertising or tracking scripts, and sets no cookies. One item is stored in the browser: a language preference that records whether the site is displayed in English or Chinese. It stays in the browser and is not transmitted to SIMORCHIP.
The inquiry form
The inquiry forms on this website send the entered information to SIMORCHIP over an encrypted connection, and it is delivered as an email to the SIMORCHIP sales address. If that service is unavailable, the browser instead opens the visitor’s own email program with the information placed in a message addressed to the same address; in that case, nothing is transmitted until the visitor sends the message. Information received in either way is used to respond to the inquiry and maintain the related commercial or technical correspondence.
Service providers
- Cloudflare hosts the website and stores the images and documents it serves. As with any web server, connection data including the IP address is processed to deliver the page.
- Resend delivers inquiries submitted through the forms to SIMORCHIP as email. The entered information passes through that service to be delivered.
- Google Fonts supplies the typefaces used on the site. Loading a page requests those font files, which discloses the IP address to that service.
- The address in the footer links to Google Maps. The service is only reached if that link is followed; no map is embedded in the page.
Retention
Correspondence sent to SIMORCHIP is retained for as long as required to handle the inquiry and to meet the applicable commercial and record-keeping requirements.
Requests
Requests regarding information held about an inquiry may be sent to the SIMORCHIP sales address listed in the footer. Applicable rights depend on the jurisdiction in which the request is made.
Changes
Where the site adds a function that processes information differently, this notice is updated before that function is published.
Effective September 24, 2026.